AI
AvailableSmart send time
Send when people actually read. Smart timing uses per-contact profiles so automations respect real engagement patterns—not a single global hour.
Profiles per contact
We learn from opens, clicks, and engagement patterns to suggest better send windows over time.
Automation-aware
Automation email steps can defer sends until the optimal window instead of firing blindly after a trigger.
Confidence & reasons
When we delay a send, you get context—so operators understand why a message moved on the timeline.
Pairs with segments
Combine smart timing with behavioral segments so both who and when stay intentional.
Operational guardrails
If optimal time is now or in the past, messages go out without artificial delay.
Org-level rollout
Enable per automation or workflow where the product supports it—align with how your team ships journeys.
Turn on smart timing in automations
Create an account, connect your data, and configure send-time options on eligible automation steps.
Create free account